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Frequently Asked Questions

All of our vehicles are registered in the name of our company, full rent a car insurance, in case of any accident, the accident report kept between the drivers, the police report or the report from the police station is sufficient. If the documents are completed in full, no extra fee is charged for the accident.

All of our vehicles are registered in the name of our company, rent a car insurance, legal rental vehicles. Personal vehicle is never used in our company. Our service is corporate.

You do not need to make any prepayment after your booking is confirmed. You can pay in cash or by credit card when collecting the car.

We do not have a credit card obligation only for our customers coming from abroad. After receiving valid passport, driving licence and flight information, cash deposit is accepted according to the vehicle groups rented from them and the deposit received at the return of the vehicle is refunded. Credit card is obligatory for our domestic customers in Turkey.

In case of breakdown of the rental car, we have 24/7 free roadside assistance service throughout Turkey. If the defective vehicle is unable to continue on the road, an equivalent vehicle is provided instead of the defective vehicle within 24 hours at the latest after the vehicle is towed to the service centre.

In the event of an accident of the rental car, we have 24/7 free roadside assistance service throughout Turkey. The accident report kept between the drivers, the police report or the report received from the police station is valid. After the documents are completed in full, an equivalent vehicle is supplied instead of the accident vehicle within 24 hours at the latest.

In case of theft of the vehicle, the original ignition key, licence and the theft report kept by the police are delivered to us and the car renter does not have any responsibility.

There is absolutely no extra charge for the days that the rental car will stay in the service after breakdown or accident.

We have 24/7 free service for car hire at Istanbul Airport and Sabiha Gökçen car hire. For car hire in Istanbul, you can pick up your car from Aventour Arnavutköy office in the city. Please contact us for hotel delivery rent a car or address delivery car hire services.

Car hire prices include 18% VAT, no commission fee is charged for credit card payments.

You cannot travel abroad with the rented vehicle.

Adana Car Hire

Adana Car Hire Garanti Car has been operating in the car rental sector for many years in Adana Centre and Adana Airport. It knows the expectations of the car hire customer very well. With the online car hire reservation you will make on our website, you can benefit from the opportunity to be more comfortable during car delivery. Vehicle delivery and return operations are carried out easily by our trained staff. Our trained staff helps you 24/7 in all kinds of problems you may encounter during the rental period. You can learn detailed information from the Contact section.